• Customer satisfaction surveys

Technology Solutions & Customer Satisfaction Surveys

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Use Technology to Elevate Your Home Building Experience

In today’s fiercely competitive home-building market, delivering an exceptional customer experience is more important than ever. Since buyers have endless options, builders can differentiate themselves by offering memorable experiences. This starts with an understanding of how to use the technology available today.  


Technology Solutions Tailored for Home Builders

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At Bokka, we understand the unique challenges home builders face in delivering exceptional customer experiences. Our expertise allows us to deploy solutions that address these challenges head-on, so builders can navigate complex customer journeys with ease.

Using Technology to Monitor Customer Experience

For example, BuilderCX leverages Bokka's deep industry knowledge and combines it with state-of-the-art technology to create a tool that helps builders stay ahead in a competitive market. By integrating BuilderCX with your communication program, you can monitor and manage the customer experience at every stage. 

Using Technology to Update Your Home Buyers

We also developed Builder Signal, a simple yet powerful platform designed to make communication between builders and homebuyers seamless. Effortlessly send personalized construction updates, answer questions, and keep everyone aligned from contract signing to project completion.

As a leading marketing agency for builders, Bokka creates technology solutions specifically to address the unique needs within the construction industry.


Your Partner for Exceptional Technology Solutions in Homebuilding and Construction

Industry Expertise

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Bokka brings decades of experience working exclusively with home builders and developers. We understand the unique challenges faced by the industry, from complex customer journeys to the demands of delivering consistent, high-quality service. Our solutions are specifically tailored to address these pain points, ensuring home builders have the tools needed to manage and enhance every aspect of the customer experience.

BuilderCX - Voice of The Customer Program

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Through our strategic partnership with Qualtrics, a leader in experience management technology, we've developed BuilderCX, a powerful solution designed specifically for home builders. By leveraging cutting-edge technology with construction management software, we empower builders to improve customer satisfaction at every stage of the home-buying process. BuilderCX can seamlessly integrate with your home builders CRM, making it an all-in-one tool for enhancing the customer journey. 

Builder Signal by Bokka Group - An Easy Way to Keep Homebuyers Updated on the Progress of their Home

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Builder Signal simplifies the process of keeping buyers up-to-date on the progress of their home build. It's a visual way to communicate with buyers about their building timeline, without them having to disrupt the construction team by coming onsite. Builder Signal is designed to make communication between builders and buyers as seamless as possible.