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R_How to View Homeowner Websites in Builder Signal - App Users

For Builder Users wanting to view their updates from the same perspective as the homeowner.

 

Step-by-Step Instructions. For Builder Users - Mobile App

 

  1. Log into Builder Signal Mobile App
    Use your credentials to log into the Builder Signal mobile app.
  2. Select the Home to be Viewed
    Click See My Homes. You will see a list of homes that have been assigned by your Builder Admin. Use the Search Home Address feature or scroll to the Home you'd like to view. 
  3. Select View Updates
    Click the View Updates ("eyeball" icon) to see all Homeowner updates. These are chronologically arranged, with the most recent update at the top of the list. Click View to see the full update the customer sees on their Homeowner website, including address, date of the update, photos/video, building phase and description.

Common Issues:

  • Need to Correct Errors or Make Edits?
    If you notice any mistakes or errors in an update (wrong photos, description typos, incorrect building phase, etc.), notify a Builder Admin. Only Builder Admins have the necessary permissions to make changes to updates the Homeowner has already received.